01
Agree the visit
Tell us about your business. We confirm the scope and arrange a discreet customer-style visit with your agreement.
THE FREE BIG THREE-POINT CHECK
A fresh perspective for your business.
For selected established, owner-managed, customer-facing businesses in Fife, Dundee, Perth, Angus and Edinburgh. Subject to suitability and availability.
We'll visit as customers, share three honest observations and discuss them with you in a personal 20-minute call.
Completely free. £0.No fee. No obligation to commission further work.
Mark & Connie · BIG Scotland
SIMPLE. PRACTICAL. PERSONAL.
How your free check works.
Three clear stages. No lengthy process or generic automated scoring.
02
See what customers experience
We look at the real journey and identify three things worth your attention, including what you're doing well.
03
Talk through the findings
You have a personal 20-minute call with Mark and Connie. The observations are yours to use, whether or not we work together again.
FROM PEOPLE WHO HAVE WORKED WITH US
Experience you can have confidence in.
“Just as importantly they bring the practical experience that comes from having built successful businesses themselves.”
“He understood that being busy and being profitable were not the same thing.”
Professional endorsements based on prior experience. Not testimonials for the free check or results achieved by BIG advisory clients.
REQUEST YOUR FREE CHECK
Could a fresh pair of eyes help your business?
Apply below and we'll personally review whether the Three-Point Check is likely to be useful for your business.
- Established, owner-managed, customer-facing business in Fife, Dundee, Perth, Angus or Edinburgh
- Customers visit, enquire or book with you directly
- Willing to receive candid feedback from a customer perspective
Applications are subject to suitability and availability. We'll always confirm with you before arranging a visit.
Apply for your free Three-Point Check
Tell us a little about your business. No payment or commitment is required.